Innovative and results-driven **Operations & Technology Leader** with over 20 years of management experience and a specialized focus on **Artificial Intelligence (AI)**, real estate technology, and digital transformation. Currently serving as **Director of Technology Support** at **CENTURY 21 Jordan Link**, I lead initiatives that integrate AI and modern tech tools into everyday real estate operations—delivering **agent training programs** that boost efficiency, productivity, and client engagement. My recent work includes **corporate-level AI training** for CENTURY 21, positioning agents and teams to thrive in a rapidly evolving digital landscape.

In addition to my real estate leadership, I have over **25 years of experience as the owner of a web design business**, blending strategic digital solutions with practical business insights to help organizations grow.

With a passion for emerging technologies and a track record of building high-performing teams, I bridge the gap between innovation and implementation—making complex technologies like AI accessible, practical, and profitable for businesses.

**Areas of Expertise:**

- Artificial Intelligence (AI) Strategy & Training 

- Multi-Unit Leadership & Operations 

- Real Estate Technology Enablement 

- Sales Processes & Digital Optimization 

- Organizational Change & Transformation 

- Agent Development & Coaching 

- Web Design & Digital Solutions 

- Financial Oversight & Operational Controls 

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