Bob Patel - Professional Qualifications

About Me

Bob PatelHello, my name is Bob Patel, I am results-driven, customer-centered manager with 20+ years of experience in store management and supervisory positions.  Verifiable talent for maintaining profitable retail operations, with success in capitalizing on growth opportunities, implementing promotional/marketing strategies, and upholding fiscal integrity.  Articulate communicator and effective trainer skilled in achieving employee buy-in on organizational goals.  Respected, trusted manager who upholds highest ethical standards. 

Sales and Marketing Know-How:  Strong familiarity with methodologies for promoting and selling services and solutions using marketing strategies and specialized sales techniques

Communication Skills: Articulate ideas with internal and external clients to drive brand awareness.

Customer Service: Provide and measure the effectiveness of customer service excellence using tailored surveys.
Critical Thinking: Employ the use of reasoning to identify cost-effective business solutions to difficult situations.

Computer Proficiencies: CRM (MS Dynamics); MS Word, Excel, Outlook, PowerPoint and Excel.

 

▪ Plan, create and execute training programs and techniques to district coordinators and associates.

▪ Analyze training needs and facilitate both workshops and training programs for the sales force.

▪ Implement tracking mechanisms to analyze the results of workshops and training programs.

▪ Coordinate with District sales training department and serve as as resource for the field force on various topics such as product, work-site marketing, and training.

▪ Compile statistics, evaluate data, form conclusion and present recommendation to management.

▪ Participate in district meetings, trade shows, district activities, special events and seminars.

▪ Keep apprised of technical product knowledge, sales techniques and marketing trends.

▪ Liaison between sales team and District to troubleshoot issues to avoid escalation.

▪ Assist sales Managers with timely submission of required documentation and gather data on territory for pre-established and custom reports for management review.

Career Objective

Seasoned, results-producing management professional with extensive experience leading profit-generating operations through innovative merchandising, pricing and discounting, and focus on continuous product turnover. Effective leader skilled in developing highly productive, sales-driven teams by implementing customer- focused training and sales programs. Exceptional ability to establish rapport with customers, gain trust, and build strong repeat and referral business. Proven record of effective short- and long-range tactical planning and improving operational processes to reduce shrink and achieve optimal profitability.

Management and Sales Strengths

  • Merchandising Presentation
  • Purchasing Managment
  • Operations Analysis
  • Inventory Planning
  • Cost Reduction
  • Shrink Avoidance
  • Sales Training
  • Team Building
  • Recruiting and Staffing Initiative
  • Vendor Management
  • Budget Administration / Oversight
  • Change / Turnaround Management

Retail Key Skills

  • Retail Store Operations
  • P&L Management
  • Budgeting & Cost Controls
  • Shrink Reduction/Loss Control
  • Customer Service Excellence
  • Teambuilding/Training/Supervision
  • Inventory Management
  • Merchandising Strategies

Sharing Leadership

SHARING LEADERSHIP
While there are various ways to exercise leadership, the goal of Exploring leadership is exemplified in a quote from the ancient Chinese philosopher, Lao-Tzu: “But of a good leader . . . When the work is done, his aim fulfilled, they will say, ‘We did this ourselves.’ ”

While there are various ways to exercise leadership, the goal of Exploring leadership is exemplified in a quote from the ancient Chinese philosopher, Lao-Tzu: “But of a good leader . . . When the work is done, his aim fulfilled, they will say, ‘We did this ourselves.’ ”

Effective Teaching

Effective teaching is a process to increase the knowledge, skills, and attitudes of the group and its participants. The focus is on learning, not teaching. For teaching to be effective, learning must take place.Effective teaching is a process to increase the knowledge, skills, and attitudes of the group and its participants. The focus is on learning, not teaching. For teaching to be effective, learning must take place.

Core Expertise

  • Strategic Planning
  • Retail Distribution
  • P & L Management
  • Budget Planning
  • Merchandise Displays
  • Sales and Marketing
  • Inventory Control
  • Procurement
  • Warehousing
  • Systems Management
  • Incentive Structures
  • Performance Standards
  • Safety and Compliance
  • Team Leadership and Mentoring

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